0 like 0 dislike
1.9k views
asked in Hangouts Android App by (10.7k points)
How can I clear the data and cache for Hangouts on Android?

1 Answer

0 like 0 dislike
answered by (10.7k points)
edited by
 
Best answer

Hey there,

I would try to clear the app's cache.  Go to your phones settings --> apps --> locate Hangouts --> clear cache/data.  Then try and relaunch the app as normal.

(please note, this process listed might differ slightly on each phone - you want to go into your phones main Android settings and look for Apps - from there, locate Hangouts and then get to the storage or data portion to clear data/cache)

If that's a no-go, I would uninstall the app completely from the Play Store, restart the phone entirely, then reinstall the app and try to open at that point.

Report back if you have no luck!

commented by Pete Rorabaugh
Suggestions fo let how to do this on an iPhone (I know, I know)? I don't see those cache options in settings on iOS.
commented by (10.7k points)
unfortunately on iOS your only option is to uninstall and reinstall the app

what kind of issues are you having?

RSS Feed


Warning: DOMDocument::load(https://productforums.google.com/forum/feed/hangouts/msgs/rss.xml?num=15): failed to open stream: HTTP request failed! HTTP/1.0 503 Service Unavailable in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 134

Warning: DOMDocument::load(): I/O warning : failed to load external entity "https://productforums.google.com/forum/feed/hangouts/msgs/rss.xml?num=15" in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 134

Notice: Undefined offset: 0 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 173

Notice: Undefined offset: 0 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 174



Notice: Undefined offset: 0 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 176

Notice: Undefined offset: 0 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 181

Warning: DOMDocument::loadHTML(): Empty string supplied as input in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 200


Notice: Undefined offset: 1 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 173

Notice: Undefined offset: 1 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 174



Notice: Undefined offset: 1 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 176

Notice: Undefined offset: 1 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 181

Warning: DOMDocument::loadHTML(): Empty string supplied as input in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 200


Notice: Undefined offset: 2 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 173

Notice: Undefined offset: 2 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 174



Notice: Undefined offset: 2 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 176

Notice: Undefined offset: 2 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 181

Warning: DOMDocument::loadHTML(): Empty string supplied as input in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 200


Notice: Undefined offset: 3 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 173

Notice: Undefined offset: 3 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 174



Notice: Undefined offset: 3 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 176

Notice: Undefined offset: 3 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 181

Warning: DOMDocument::loadHTML(): Empty string supplied as input in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 200


Notice: Undefined offset: 4 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 173

Notice: Undefined offset: 4 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 174



Notice: Undefined offset: 4 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 176

Notice: Undefined offset: 4 in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 181

Warning: DOMDocument::loadHTML(): Empty string supplied as input in /home/hangoutshelp/public_html/qa-plugin/q2a-rss-feed-master/qa-rss-feed.php on line 200

74 questions

87 answers

62 comments

60 users

...