SMS in hangouts are always unread without internet.

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asked Oct 16, 2016 in Hangouts Android App by Michael
Hi,

I have google nexus 5(LG) with hangouts as default sms app.

After latest update I'm unable to mark sms as read without internet. After reading it - sms stays bold until you reread it with internet.

I can't use inet every day, and its very anoying to see tons of sms as bold(unread) however those already read.

How to make them read immediately after reading(opening) without internet?

Thanks,
Michael.

1 Answer

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answered Oct 18, 2016 by ameilius (10,640 points)
Hey there,

I would try to clear the app's cache.  Go to your phones settings --> apps --> locate Hangouts --> clear cache/data.  Then try and relaunch the app as normal.

If that's a no-go, I would uninstall the app completely from the Play Store, restart the phone entirely, then reinstall the app and try to open at that point.

Report back if you have no luck!

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