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asked in Hangouts Android App by (12.1k points)
Hangouts v 6.1.109448852
Samsung Galaxy S5

I have not been receiving push notifications for text messages. When I open the app, messages are present and marked as either unread or read.

I do not have this issue with the Hangouts app on my tablet, or for the Chrome extension on my desktop.
I have checked my notification settings for specific contacts and for the app as a whole, and notifications are turned on.

Please help.

1 Answer

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answered by (12.1k points)
 
Best answer
1) Make sure you have enough storage space on your device

2) Enable automatic time & date (in Android settings)

3) Clear app data/cache for Hangouts

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Hang out calling option is not working why?
Posted on Friday December 14, 2018

Hang out calling option is not working why?

Re: Cannot initiate voice calls through Google Hangouts extension anymore :'(
Posted on Friday December 14, 2018

Don, I got that also and it ticked me off that I had to spend even a second to find the mic icon that wasn't there. That's when I switched back to the app.

Re: Cannot initiate voice calls through Google Hangouts extension anymore :'(
Posted on Friday December 14, 2018

As of 12/13/18, I've been updated to Chrome 71.0.3578.98 (new extension dated 12/11). I uninstalled the Hangouts extension, then reinstalled it. Clear improvement! :-P Now the message says "Hangouts needs access to your microphone to make calls. Please check your browser settings." And then,

Re: Cannot initiate voice calls through Google Hangouts extension anymore :'(
Posted on Friday December 14, 2018

I did too, but I miss the icon in the bar. Oh well, at least I can call now.

Re: Cannot initiate voice calls through Google Hangouts extension anymore :'(
Posted on Friday December 14, 2018

Thank so much, Christopher!!! I followed your advice and my issue has been fixed!!! I have been finding solutions to this major issue all day. Thanks again!

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