0 like 0 dislike
3.5k views
asked in Hangouts Chrome App by (12.8k points)
I am having issues with Hangouts for Chrome.

The windows are appearing weird - I cant open unread messages - Things just dont seem right

Is there a way I can just start fresh?

1 Answer

0 like 0 dislike
answered by (12.8k points)
 
Best answer

Hey there,

1. Go ahead and head over to your extensions page - chrome://extensions/ (paste this into your browser address bar and hit enter) - and completely remove Hangouts.
2. Close Chrome
3. Restart Chrome
4. Head over to http://hangouts.google.com and click on the left hand side for the menu.  Select the Chrome icon and re-install Hangouts fresh to see if this solves the issue,  (You can download the App from the left-hand menu if you don't wish to use the web client!)

It's very important to do ALL steps, even if they seem redundant ;)

Hope this helps!

commented by
Nailed it! This solved the same issue i was having.
commented by (12.8k points)
great to hear!
commented by
Thanks for the solution but it doesn't fix/address my personal problem. I'm not using/haven't downloaded the Hangouts extension. I'm using the feature in my Gmail inbox. For kicks, I installed the Hangouts extension but it hasn't changed anything on Gmail.
commented by (12.8k points)
What is your personal problem?
commented by
I followed your the instructions, removed hangouts from my extensions. When I click on the link there isn't an option to download, it just opens Hangouts for me under my name. The left pane menu does not give an option to download it.  So I am confused.
commented by (12.8k points)
Yolanda - when  you go to https://hangouts.google.com - on the upper left-hand side, you should see the 3 dashes, this opens up the menu.  From inside the menu you can download the app/extension!

Let me know if you get stuck!
commented by
Did not fix the problem
commented by (12.8k points)
so where are you currently in the process?  Whats the issue at hand?

RSS Feed

Re: Google Hangouts being used by scammers
Posted on Tuesday April 02, 2019

how do i know its a scammer please help and how do i delete my picture s i sent on hangout

Re: Hangouts iPhone app does not make FREE calls to US and Canada contact numbers
Posted on Tuesday April 02, 2019

Saqib: I hate to ask you this, but could you re-post your question and outline the troubleshooting you have tried in the new Hangouts forum: support.google.com/hangouts/community Mention me and that you had a tread in the old forum. This forum will be closing soon and I want to be sure your

Re: Report a scam in Hangouts
Posted on Monday April 01, 2019

Lucas Peterson! is another scammer! Says he is an oil rig engineer! Booted off facebook & now on hangout! He is very smooth with his words & says he is widowed & has a 18 year old daughter in boarding school! Says he is from San Hose California! Be very cautious! I smelled a rat asap! Blocked

Re: My hangouts accounts suspended
Posted on Monday April 01, 2019

My Google hangouts also got suspended for no reasons,i didn't broke any guidelines or any terms of services,i was just only chat with a friend and + i didn't recieved any appeal emails,can i please have the access of my hangouts back,i need to use it urgently Thank you Marko Narancic

Re: Report a scam in Hangouts
Posted on Monday April 01, 2019

I think I caught myself a scammer too. Got in contact with me on Facebook by commenting on one of my posts, then moved the exchange to Hangouts. I got suspicious when she proposed to exchange photos and played along. The supposed name is Jessica Harry ([email protected]) from Little Rock,

82 questions

96 answers

89 comments

1.5k users

...