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It could be since upgrading to windows 10, hangouts will intermittently disconnect and get stuck trying to reconnect, I have to press reconnect a couple of times and then suddenly it will connect back again.

Using  Chrome version 51, running AVG free but have tried disabling it and still same issue (turned web protection off).

Have turned off all addons in chrome except for Hangouts addon.

Still every hour or so it will do this for 5-10 minutes then resume. Sometimes more often, other times not as often.

1 Answer

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answered by (11.1k points)
Hey there,

Could  you try using https://hangouts.google.com/ in an Incognito window in Chrome - and let it stay active for an hour or so to see if this also disconnects

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Re: Disable video by default in Google hangout?
Posted on Friday June 22, 2018

Unless it doesn't work, which is what the reviews for the extension all seem to imply. :-(

Re: Password Retrieval
Posted on Friday June 22, 2018

Hello Robert and welcome to the forum, Hangouts is tied to your Google account. Your Google password can be changed here. https://myaccount.google.com/security

Re: Disable video by default in Google hangout?
Posted on Friday June 22, 2018

This Chrome extension solves the problem. https://chrome.google.com/webstore/detail/mute-defaults/flmgkolakahfmbefefpeggkhfolpgdoj?utm_source=gmail

Password Retrieval
Posted on Friday June 22, 2018

How do I find out my current password and how do I change it if needed ?

conversations disappeared
Posted on Friday June 22, 2018

My hard drive had to be re-loaded. Afterward, only one of my three current conversations were present.

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