0 like 0 dislike
1.6k views
asked in Hangouts Chrome App by (10.8k points)
I am having issues with Hangouts for Chrome.

The windows are appearing weird - I cant open unread messages - Things just dont seem right

Is there a way I can just start fresh?

1 Answer

0 like 0 dislike
answered by (10.8k points)
 
Best answer

Hey there,

1. Go ahead and head over to your extensions page - chrome://extensions/ (paste this into your browser address bar and hit enter) - and completely remove Hangouts.
2. Close Chrome
3. Restart Chrome
4. Head over to http://hangouts.google.com and click on the left hand side for the menu.  Select the Chrome icon and re-install Hangouts fresh to see if this solves the issue,  (You can download the App from the left-hand menu if you don't wish to use the web client!)

It's very important to do ALL steps, even if they seem redundant ;)

Hope this helps!

commented by anonymous
Nailed it! This solved the same issue i was having.
commented by (10.8k points)
great to hear!
commented by ignatiusJ
Thanks for the solution but it doesn't fix/address my personal problem. I'm not using/haven't downloaded the Hangouts extension. I'm using the feature in my Gmail inbox. For kicks, I installed the Hangouts extension but it hasn't changed anything on Gmail.
commented by (10.8k points)
What is your personal problem?
commented by Yolanda Longo
I followed your the instructions, removed hangouts from my extensions. When I click on the link there isn't an option to download, it just opens Hangouts for me under my name. The left pane menu does not give an option to download it.  So I am confused.
commented by (10.8k points)
Yolanda - when  you go to https://hangouts.google.com - on the upper left-hand side, you should see the 3 dashes, this opens up the menu.  From inside the menu you can download the app/extension!

Let me know if you get stuck!

RSS Feed

Re: Hangouts - modify picture settings to adjust the name info to your G+ settings?
Posted on Thursday April 26, 2018

Thank you for the response and followup, I really appreciate it! 1. Is it happening with all pictures or a few or a specific picture or specific contact? It's happening with all pictures, all contacts. For other users, I seem to be able to pull more (or alternate) information than is contained

Typing indicators vanish sometimes while the other person is still typing
Posted on Thursday April 26, 2018

Basically, I'll see someone start typing (so their icon unfades and the cycling dot animation appears) and then a few seconds later the dot animation vanishes, but their icon is still unfaded. SOMETIMES this means they are still typing but not always. It's really aggravating because it's

Hangouts SMS message threads are disappearing!!
Posted on Thursday April 26, 2018

Working with a pixel 2 XL. Latest Android 8.1.0 hangouts for android - V24.0.182154523 Project Fi Using Hangouts as my default SMS program. So we know that with Fi, I can send SMS messages and hangouts within the hangouts app. Has worked great, love it. However the last 3-4 days or so, my

Re: i can't hear some of the other people
Posted on Thursday April 26, 2018

Hi Katelyn, I don't know if you have seen this but... The info on this link has helped a great many people resolve their audio/visua problems. Troubleshoot audio/video issues with video calls I hope the above is helpful, Andy H If you are on Google plus I help in a community called User2User-LIVE!

i can't hear some of the other people
Posted on Thursday April 26, 2018

i can;t hear some of the people who call me.

75 questions

88 answers

69 comments

70 users

...