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How can I clear the data and cache for Hangouts on Android?

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answered by (10.8k points)
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Best answer

Hey there,

I would try to clear the app's cache.  Go to your phones settings --> apps --> locate Hangouts --> clear cache/data.  Then try and relaunch the app as normal.

(please note, this process listed might differ slightly on each phone - you want to go into your phones main Android settings and look for Apps - from there, locate Hangouts and then get to the storage or data portion to clear data/cache)

If that's a no-go, I would uninstall the app completely from the Play Store, restart the phone entirely, then reinstall the app and try to open at that point.

Report back if you have no luck!

commented by Pete Rorabaugh
Suggestions fo let how to do this on an iPhone (I know, I know)? I don't see those cache options in settings on iOS.
commented by (10.8k points)
unfortunately on iOS your only option is to uninstall and reinstall the app

what kind of issues are you having?
commented by anonymous
Still having issues with opening hangouts to reinstall app to my phone
commented by (10.8k points)
Hey there - what happens when you try?

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No blocked numbers. I appreciate your help, but I'm not alone. I've read other people having the same problem. Like i said, If i don't delete a conversation, or I un-archive them then It all works fine. The minute i delete a conversation then all things from only that person gets archived and I

Re: All my voicemails and texts in Hangouts get archived immediately
Posted on Tuesday April 24, 2018

No

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